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Mumbai Diary: Monday Dossier

<p>The city &mdash; sliced, diced and served with a dash of sauce</p>

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Because therapy needs trust
ICall, the counselling helpline of the Tata Institute of Social Sciences, often receives requests from callers for therapist recommendations. Though the helpline has a database of counsellors on its website, in December last year, it started a broad-based initiative.

It laid down over 50 parameters in a shared document, asking online users to contribute to it based on their experience of seeing a therapist. Titled Mental Health Professionals We Can Trust, the document mentions several criteria including the professional qualifications of the counsellors, their area of specialisation, approach, if their clinic is diversity-friendly among others.

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