Despite witnessing over a hundred rail-related accidents in the last six months, Diva station is devoid of emergency medical services. While the Thane GRP alleges railway authorities are well-aware of this lack, Central Railway says they'll be getting an ambulance soon.

Among the people who have suffered because of this is Santosh Koli, whose brother passed away in a train accident a month ago. "The police didn't even have their vehicle and autorickshaw drivers were not ready to take the body either. No ambulance was present. We called 108, but they said they cannot provide an ambulance in Diva. Finally, we took his body in a tempo early morning," said Koli.