When it comes to hygiene, Terminal 2 of Chhatrapati Shivaji Maharaj International Airport (CSMIA), whose toilets are undergoing renovation, leaves much to be desired.  Washrooms are available on levels P6 to P10 of T2, while Terminal 1 has a single washroom near the food court of the arrival gate of the airport. When mid-day visited the airport this week to take stock of the conditions of the washrooms, it was evident that they were not exactly what a visitor would expect from a world-class airport.

This is not insignificant, as the airport, on a daily basis, sees thousands of passengers, and many are accompanied by family members or friends who come to drop them off. Given the high volume of users, the importance of regularly sanitising toilets cannot be understated. Significantly, no sanitary product dispensers were installed in the washroom of either terminal.