Caught between government departments, an 88-year-old Mulund woman’s need for easy access to a toilet has turned out to be a frustrating affair for her family members. Susheela More’s kin built a loo near their home following permissions, but BMC told them to raze it after two months. They are now running from pillar to post to get the toilet reconstructed.

Due to her old age, Susheela finds it difficult to walk up to the public toilet in their area