Mumbai Metro Line 1 carries 1 billion passengers

Mumbai MetroOne on Thursday announced that it had set another record of carrying 1 billion 100 crore commuters within a remarkable span of less than a decade of operational daysMumbais 1st metro line ndash Mumbai Metro Blue Line was flagged off on June 8 2014 and marked the beginning of metro services in MumbaiReliance Infrastructure promoted Mumbai Metro One started gaining popularity immediately after the start of operations The popularity of Mumbai Metro One gained year after year and added millions of commuters year on yearldquoThis extraordinary accomplishment is a result of worldclass service a customercentric experience and flawless operational excellence With continuous efforts Mumbai Metro One has excelled in delivering world class commuter experience delivering more than 9937 punctuality throughout the yearrdquo a spokesperson saidCurrently Mumbai Metro One carries around 5 Lakh commuters on weekdays by operating 430 trips daily with service frequency at approximately 35 minutes during peak hours and 7 minutes during offpeak hoursldquoWe at Mumbai Metro One are committed to deliver worldclass commuter experience As the inaugural Metro line in Mumbai we have transformed the commuter experience nationwide The substantial increase in ridership can be credited to our unwavering commitment by offering safety security cleanliness reliability and comfort to our valued commuters With a customercentric approach and adherence to worldclass standards Mumbai Metro One has emerged as the preferred choice for commuters advertising brands and retail partners We express gratitude to Mumbaikars for their ongoing patronage and steadfast support in reaching these significant milestones the spokesperson addedSeveral firstsmiddot The most densely populated metro in Indiamiddot Pioneering Mobile QR Ticketing in Indiamiddot Introducing WhatsApp ticketing a global firstmiddot First and only to metro in India to offer unlimited monthly travel passKey achievementsmiddot Shortening the link to Andheri Railway Station boosting Andheri Metro Station ridership by 2037middot Launching Mobile QR ticketing on Nov 17 2017 enhancing commuter conveniencemiddot Installing 230 MW capacity solar panels across all 12 Metro stations and 2000 rooftop panels at the Metro Depotmiddot Developing a metrospecific CRM system for improved commuter conveniencemiddot Introducing the innovative Paper QR Ticket on Jan 16 2020 to combat the spread of Covid19middot Introducing the Unlimited Monthly Pass on Jan 23 2020 for increased flexibility and affordable ridesKey improvementsmiddot Creating additional ticket counters security checkpoints and AFC access points at several stationsmiddot Installing an additional AFC gate and upgrading existing gates with new scanners and readersmiddot Adding one more escalator at the busy Saki Naka stationmiddot Shortening the link to Andheri and Ghatkopar railway stations via new FOB connectionsmiddot Providing seamless connections with new metro Lines 2A amp 7DateMillionsDays10Jul1510039801Aug1620038804Jul1730033730Apr1840030028Jan1950027318Oct1960026401Mar2270086424Feb2380036002Dec2390028122Aug241000264