After Uber got a background check done on a 23-year-old Malwani resident who had applied to become a driver for the company, a surprising detail came to light: a criminal case had been registered against him in Special Branch II of the CID (SB II CID) near Chhatrapati Shivaji Maharaj Terminus (CSMT) in 1993. The young man, however, was taken aback by the revelation, as his purported crime had clearly been committed before he was born.

The youth, Karim Kasam Khan, works as a lift operator in Malad. He had created an Uber ID online some time ago to ride two-wheelers but wanted to transition to driving a four-wheeler for the ride-hailing service provider. When he visited Uber’s Kandivli office to make his dream a reality, the staff informed him that his ID had been blocked.