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Mumbai: Someone’s stealing our customers with false claims, says Airtel

Complaint says a mystery woman has been calling coveted post-paid customers, telling them that Airtel is hiking prices of its plans, convincing them to switch to a competitor

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The woman called Bharti Airtel customers between July and August this year. Representation pic

The woman called Bharti Airtel customers between July and August this year. Representation pic

The telecom war in the city has now reached the police station. The Mumbai police are looking for an unidentified woman who allegedly stole customer data from Bharti Airtel and convinced 419 customers to switch to another network by giving false information about an increased plan rate. As a result, Bharti Airtel has suffered a loss of Rs 4,83,000. 

The Bangur Nagar Link Road police in Goregaon have registered an FIR against the unknown woman and have initiated an investigation into the matter. Bharti Airtel reported that a majority of the customers who got the call from the woman use the Rs 999 and Rs 1,499 postpaid plans.

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