A 16-year-old girl died while playing hide-and-seek in a lift in Mankhurd on Friday evening. The teen, Reshma Kharavi, had stuck her head partially into the square opening of a lift door when it was her turn to find her playmates. Unfortunately, the lift—which had been made operational just five days prior—descended and hit her on her head. The teen’s family members have accused the housing society’s officials of negligence, saying that they did nothing despite being asked to cover the opening.

Reshma, a resident of nearby Sathe Nagar, had come with her two younger brothers to visit her grandmother Savita Waghari—who resides with her husband on the fifth floor of New Sai Dham Society at Lallubhai Compound—for Diwali. The girl’s aunt, Bhavna Waghari, who was visiting from Ahmedabad at the time of the incident, said Reshma was counting when the incident occurred. The family was about to leave for Gujarat to join their mother who was already there, she added.