Updated On: 15 July, 2024 07:15 PM IST | Mumbai | mid-day online correspondent
The newly developed system enables real-time monitoring and alerts for maintenance staff, ensuring swift responses whenever escalators or lifts encounter operational issues

Pic/Western Railway
Western Railway`s Mumbai Division has introduced a pioneering centralised monitoring system aimed at enhancing passenger experience through improved maintenance of lifts and escalators across its stations. This initiative is part of Western Railway`s ongoing efforts to bolster passenger amenities and ensure reliable services.
According to the statement released by the Western Railway, the newly developed system enables real-time monitoring and alerts for maintenance staff, ensuring swift responses whenever escalators or lifts encounter operational issues.