Updated On: 14 September, 2021 07:22 AM IST | Mumbai | Rajendra B. Aklekar
Commuters, experts bemoan lack of a good app to live track public transport

Commuters often face an endless wait, be it at railway stations or bus stops such as here at Borivli. File pic/Satej Shinde
It may be London, Paris or even Navi Mumbai or Nashik, where public transport is live tracked and passengers are updated. But Mumbai has been facing a jinx when it comes to the basics of live tracking its public transport. Commuters endlessly wait at bus stops and stations expecting arrivals. All efforts so far have come close to a good app for public transport, but never succeeded.
While the BEST Undertaking has been trying to update its app for the past three years, the Central Railways have launched an app aggregating existing databases with timetable-based updates of trains and online bookings but live tracking its local trains remains absent so far. The Western Railway had a station information app named Disha till 2018. The kaali-peeli cab trade union tried to work out an app, but faced multiple issues.