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New Panchavati Express is only aesthetics, no comfort, say regular passengers

Regulars on Mumbai-Nashik train slam new design, say made without keeping commuters in mind; call 5-hr journey 'hell'

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Panchavati Exp

"We don't want the new train, give us the old one back." This is what Nashik-Mumbai commuters, who got a Panchavati Express, as per their demands, on May 8 have said, adding that the new train has made their five-hour journey "hell". In a letter to Central Railway 10 days after the new coaches arrived, angry passengers have written that the seats are small and uncomfortable, windows are not in sync with seats, passageway is narrow, and the train is stuffy. The letter, a copy of which is with mid-day, states that the width of the new rake is much less than the old one, making the passage between two rows extremely narrow.

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