SpiceJet faced severe criticism after forcing passengers on flight SG325 to travel a day earlier than their scheduled departure. Despite booking tickets nearly three months in advance, passengers were compelled to prepone their journey at the last minute on Friday. Adding to their frustration, they were denied any refund for the inconvenience.

Flight SG325, originally scheduled to depart from Patna at 5:10 PM, finally took off at 10:05 PM. Upon landing at Mumbai’s Terminal 1 at 12:42 AM on Saturday, passengers were informed that their luggage had not been loaded onto the aircraft. SpiceJet assured them that their belongings would be delivered to their homes the following day.