Two months after a major fire broke out in the MTNL building in Bandra West, around 1,500 landline services are yet to be restored. The fire had damaged 15,000 landline connections. The fire had broken out on the second floor of the building and spread to the upper floors on July 22. As many as 84 employees had been rescued from the terrace of the building.

Due to the damage, customers from Bandra, Khar and certain parts of BKC weren't able to use their landlines. The Bharat Gas office near Bandra Talao was among the services that rely on landline numbers to book a cylinder. "Both our landline numbers have been down since the fire. We have complained but it hasn't been fixed yet. Many customers have come to the office to book another cylinder," said an employee.