Just appointed Mumbai Police Commissioner Dr Satyapal Singh was eager to demonstrate his hands-on approach to policing by personally implementing his first publicly-visible change after taking charge. Singh has directed all senior police officers, from the rank of ACP onwards, to be present at police stations in the city every Saturday to personally redress people’s grievances.

He walked the talk himself by dispensing with complaints at the Bandra Police Station on Saturday. Chief among people’s concerns were the Azad Maidan riot that had culminated in the transfer of Singh’s predecessor, Arup Patnaik.