For regular users of local train services, there is perhaps nothing more frustrating than to see your train arrive and depart while you helplessly stand in line to purchase your ticket. One of the foremost reasons for this is that several ticket windows at most stations are normally closed or are only open for a limited time.

The long wait: Commuters have to wait for several minutes in slow-moving queues due to the limited number of functioning ticket counters at CR stations. File pic