Updated On: 27 July, 2010 08:37 AM IST | | Madhusudan Maney
Bank sits on customer's complaint and sends men from recovery department to get her to pay up
Bank sits on customer's complaint and sends men from recovery department to get her to pay up
Gomathi Sridhar (40), an MNC employee, lost a total of Rs 23,244.08 to online credit fraud on August 8 and August 23, 2009.
Moreover, despite knowledge of the fraud, Standard Chartered Bank continues to send her reminders and recovery department officials keep on asking her to pay the amount and the interest on her credit card. She has complained to Reserve Bank of India (RBI) regarding the same.
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