In the age of electronic mail, the practice of sending mail via post is almost extinct, and justifiably so, when postal services blur the lines between ‘speed’ post and snail mail. A south Mumbai-based resident learnt this the hard way, when his parcel traversed through five cities in five days to reach Delhi even though it was mailed via speed post.

Post-haste! Jaymin Panchal kept a close watch on the movement of his parcel, with the help of the tracking-in- transit facility. Pic/Santosh Nagwekar