That train-ticketing agents are a collective nuisance rather than a convenience is an open secret. However, Railway Protection Force (RPF) officials appear to have shut eyes and ears to the harassment faced by thousands of people in the city every day. In fact, an activist claims filing numerous complaints on the matter has failed to stir up the authorities from their slumber.

Ticket agents collect tokens at night and sell them in the morning at exorbitant rates. Travellers who wish to avoid dishonest means have to wait endlessly. Representation pic