Yesterday, this paper carried a report about how the BEST bus service, an iconic symbol of Mumbai’s transport system has been steadily losing its sheen. Quarterly figures till June show that BEST is incurring losses while the number of passengers continues to fall.

The BEST has been the jewel in Mumbai’s transportation crown. Even with some adverse incidents and problems, one has to acknowledge that the BEST performs exemplary service in an extremely challenging city and commuting environment.