It is double trouble for the BEST as people commuting ticketless in the Big Red seem to have more than doubled, a report in this paper stated. This was unearthed as checking yielded twice the revenue from ticketless commuters in 2021, compared to 2020. Officials stated that their app designed to aid cashless transactions, digital payments and automatic online ticket options will take care of the problem.

Ticketless travellers are nabbed because of surprise checks in buses and at bus stops. Conductorless buses have also contributed to a rise in these numbers.