Hope the railways listen to commuters’ needs
Updated On: 18 August, 2022 06:40 AM IST | Mumbai | The Editorial
As the Central Railway (CR) formally made announcements that they will soon start 10 more AC local train services, the AC train passenger community wanted to know if the Railways would restore their favourite 7.47-am AC Dombivli train
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When will we get our 7.47-am AC train back? asked angry commuters, a report in this paper stated. As the Central Railway (CR) formally made announcements that they will soon start 10 more AC local train services, the AC train passenger community wanted to know if the Railways would restore their favourite 7.47-am AC Dombivli train. They said it was convenient and got them to south Mumbai by 9 am. Most are upset as they claimed that CR was not paying attention to their demand.
Officials have said that the response to AC services has been overwhelming, giving figures to support that statement. Commuters though are awaiting news about their AC local. Many have bought passes for the train, which they claimed was always full. Commuters claimed they have conveyed their sentiments to the Railways through media, meetings and appeals, but there has been no response. While reinstatement may not be automatic, it is important that the Railways at least lends an ear to the lifeblood—the commuters.
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