Recently, Borivli residents were taken aback by BMC’s swift action. Four days ago, while BMC employees were conducting a deep cleaning drive on some internal roads, a broken lid of a sewage gutter was brought to the notice of civic workers.

The complainant, in her interaction with a BMC official, pointed out that a broken lid had fallen into the drain, which could block the flow of water and even lead to flooding and choking of the outlet.