Hospital moves patient to storage for making too much noise
Hospital moves patient to storage for making too much noise
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Dora Duggan (81), who was terminally ill and suffering from dementia, was moved from her ward to au00a0 room which was full of boxes and was being used for storage at the time.
The hospital also left a bag full of tablets within her grasp, prevented more than two members of her family visiting her bedside at the same time and did not put a wristband on her during her four day stay in hospital.
Nottingham University Hospitals Trust has now apologised 'unreservedly' for the great-grandmother's treatment which they admit was 'not acceptable'.
Duggan, a mother of nine, was first admitted to Nottingham City Hospital on March 4 after suffering a heart attack.
The retired waitress was not expected to survive the weekend and was released from hospital on March 8 and died shortly after on March 14, Mothers' Day.
Her daughter and former carer Janey Agutters (CORR), 45, and daughter-in-law Susan Young and said that when they first visited Duggan, she had no name above her bed and the nurses were not aware of her eating needs.
When they went to see her a few days later, she pointed to the storage room full of boxes, sharps bins and trolleys and said she had been kept there overnight.
After the family confronted them, hospital staff admitted that Duggan, a grandmother to 15 and great-grandmother to seven, should not have been put in the room, though they claim that the decision was made because she was disturbing other patients.
Unsatisfied
But her family say they are not satisfied with the explanation and have demanded to know whether Miss Duggan was on a bed or in a wheelchair in the room and how long she was in there.
Jenny Leggott, deputy chief executive and director of nursing at Nottingham University Hospitals NHS Trust, which runs the hospital, said, "We are deeply sorry. We assure the family that we will do everything possible to avoid future occurrences of the difficulties they brought to our attention."
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