Anurag Katriar, 49
NRAI president and director, DeGustibus

A week before the lockdown was announced in India, the National Restaurant Association of India (NRAI) announced the closure of dining-in options. "For the safety of our staff as well as customers, it was the right thing to do until we understood the situation better," Anurag Katriar, president of NRAI tells us, 10 months on.

Little did they know that the pandemic would bring the hospitality industry to its knees. "It has cropped the trade, sure, but not finished it," Katriar says, in his usual confident, positive tone.