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TRAI tells mobile firms to enhance apps, web portals to curb spam messages

The TRAI has mandated mobile services providers to ensure that options for UCC complaint registration and preference management are easily accessible on their mobile applications and websites

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Image for representational purpose only. Photo Courtesy: Mid-day file pic

Image for representational purpose only. Photo Courtesy: Mid-day file pic

In a bid to curb spam calls and messages, the government has issued fresh directions to mobile services providers. 

The Telecom Regulatory Authority of India (TRAI) has mandated mobile services providers to enhance their mobile apps and web portals to make them more user-friendly for registration of unsolicited commercial communication (UCC) complaints.

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