Apple says looking into iPhone call drop issue

"We are doing our best to provide the best experience to our customers and looking into the issue affecting some customers at LG Uplus," Apple said in its first comment on the issue

Apple said on Wednesday it is looking into the dropped call issue on iPhone 12 and iPhone 13 devices as users continued to complain of reception failure even after updating the mobile operating system.

"We are doing our best to provide the best experience to our customers and looking into the issue affecting some customers at LG Uplus," Apple said in its first comment on the issue.

Last month, Apple released the iOS 15.1.1, an updated version of the iOS 15.1, to fix call drops as well as other bugs after users around the world complained they experienced the problem on the devices.

Apple users in South Korea also reported similar experiences, particularly among those subscribed to LG Uplus Corp., a telecom operator, reports Yonhap news agency.

LG Uplus opened a service section to deal specifically with the dropped call problem as its customers have complained of intermittent reception failure in some Apple devices.

Other mobile carriers, KT Corp and SK Telecom, said they have not received such complaints.

Reports surfaced earlier this month that the users of iPhone devices were experiencing dropped calls even after updating the mobile operating system released by Apple last month to fix the issue.

This story has been sourced from a third party syndicated feed, agencies. Mid-day accepts no responsibility or liability for its dependability, trustworthiness, reliability and data of the text. Mid-day management/mid-day.com reserves the sole right to alter, delete or remove (without notice) the content in its absolute discretion for any reason whatsoever

"Exciting news! Mid-day is now on WhatsApp Channels Subscribe today by clicking the link and stay updated with the latest news!" Click here!