The new Mumbra railway station platforms that opened last week are the only ones on  the new Thane-Diva stretch without any escalator or lifts. The material for escalators is lying outside the station for years now, and a land dispute is being blamed.

The new platforms that opened last week are on the opposite side of the residential area due to changes in the alignment. The earlier CSMT-bound slow platform, which was abutting the road and did not require climbing any bridge, has now been converted into a fast local platform where trains do not halt. The slow platform has now been shifted to the other side, leading to commuters facing issues.