Aviation majors launch communities on social networking websites

Tweet a flight schedule, air fare

Aviation majors launch communities on social networking websites

So far you have been Tweeting to remain in touch with your friends, but the social networking websites can

also come handy if you want to know for how long your flight has been delayed or some discounts that you can avail on your travel.

Launching the Jet group Facebook and Twitter, acting CEO, Jet Airways, Nikos Kardassis said that social media was fast gaining prominence in a wired world.

"These initiatives would help Jet Airways in actively engaging and interacting with all our stakeholders. Our guests and customers will find these channels especially helpful as it will provide them with access to real-time information, leading to significantly enhanced customer satisfaction," said Kardassis.

The communities provide information about on-the-go promotions, trivia, real-time help, maintenance alerts, best deals and news feeds. "It will also help us to get feedback from our travelers. As large number of air travelers use such networking sites these days," added another Jet Airways official.

Kingfisher Airlines has already launched such communities on Orkut, Facebook and Twitter. "While these communities on Orkut and Facebook were there for quite some time, we launched it on Twitter, recently," said Prakash Mirpuri, official spokesperson, Kingfisher Airlines.

He added that in today's world social networking sites were playing a big role in connecting product and consumers. "It opens a platform for dialogue and also could be used for sharing information and facilitate the services," he added.

Other Airlines are also in the process of cashing in on the social networking boom. A topu00a0 Indigo Airline representative confirmed launching of such communities. "Social networking sites work as a major information sharing tool. We are also in the process of launching our communities on such websites very soon," the official said.

"Exciting news! Mid-day is now on WhatsApp Channels