A section of cabin crew has reported sick to protest against alleged mismanagement at the airline, which has resulted in the cancellation of more than 90 flights since Tuesday night.
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- Air India Express on Thursday cancelled 74 flights
- Air India will operate services on 20 of its routes to minimise disruptions
- A mass sick leave by protesting cabin crew has led to the disruption
Faced with cabin crew shortage, Air India Express on Thursday cancelled 74 flights and said Air India will operate services on 20 of its routes to minimise disruptions.
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A section of cabin crew has reported sick to protest against alleged mismanagement at the airline, which has resulted in the cancellation of more than 90 flights since Tuesday night.
"We will be operating 292 flights today. We have mobilised all resources and Air India will support us by operating on 20 of our routes. However, 74 of our flights stand cancelled and we urge our guests booked to fly with us to check if their flight is affected by the disruption before heading to the airport," the airline said in a statement.
In case their flight is cancelled or delayed beyond three hours, the carrier said the passengers may opt for a full refund or reschedule to a later date without any fees.
The number of cancelled flights at 74 translates to around 20 per cent of the airline's scheduled daily flights.
Earlier in the day, sources said the airline has issued termination notices to 25 cabin crew members who had reported sick and asked others to join back for duty by 4 pm on Thursday.
Against this backdrop, Air India Express said it is taking appropriate steps against certain individuals.
"While we will continue to engage with our cabin crew colleagues with a commitment to address any concern, we are taking appropriate steps against certain individuals as their actions have caused grave inconvenience to thousands of our guests," it added.
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