A report in this paper about the new Panchavati Express train has thrown light on the importance of ergonomics when it comes to city and transport infrastructure. The report cites that passengers are upset with the design of the new train. The contemporary, swanky look is deceptive as not enough care, they say, has been given to the seating and passageways.

The report quotes a letter saying that the Nashik-Mumbai commute has become hell because seats are small and uncomfortable, windows are not in sync with seats, the passageway is narrow, and the train is stuffy. It states that the width of the new rake is much less than the old one, making the passage between two rows extremely narrow. The commute has resulted in stiff necks and aching backs.