A letter to the Maharashtra State Road Transport Corporation (MSRTC) from a passenger from a rural part of the state expressing concern has the service all ears. The letter raises concerns that dimming lights inside buses during overnight journeys may mean danger to women. The officials have said they have instructed staffers that lights are not to be dimmed if women raise concerns about the same during the journey.

This is a good response from the transport corporation, but it must ensure that the communication has been precise and percolated down to all the levels of the bus service. The staffers must be told about the guideline in clear and precise terms so that they do know they have to implement this if a woman raises a red flag.